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Parts Specialist

2 months ago

Grand Junction, Colorado, United States O'Reilly Auto Parts Full time
Job Summary

We are seeking a highly skilled and customer-focused Parts Specialist to join our team at O'Reilly Auto Parts. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a thorough knowledge of our products and services, including automotive parts, accessories, and tools.
  • Assist customers in finding the right products and services to meet their needs, providing recommendations and solutions as needed.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Contribute to a positive and productive store environment, working collaboratively with colleagues to achieve sales and customer service goals.
  • Participate in ongoing training and development programs to enhance product knowledge and sales skills.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • 1-2 years of experience in a sales or customer service role, preferably in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to lift up to 50 pounds and stand for long periods, with frequent bending and reaching.
  • Availability to work a variety of shifts, including weekends and holidays.
What We Offer
  • Competitive hourly wage and opportunities for advancement.
  • Comprehensive training and development programs to enhance skills and knowledge.
  • Flexible scheduling and opportunities for overtime pay.
  • Discounts on O'Reilly Auto Parts products and services.
  • A fun and dynamic work environment with a team-oriented culture.