Senior IT Systems Administrator

21 hours ago


San Leandro, California, United States Community Health Center Network Full time
Job Title: Senior IT Systems Administrator

The Community Health Center Network (CHCN) is seeking a highly skilled Senior IT Systems Administrator to join our team. As a key member of our IT department, you will be responsible for the technical operations and maintenance of our data center and network connectivity, with a focus on managed care system services.

Key Responsibilities:
  • Technical operations and maintenance of the data center, including servers, local area network, internet, VOIP, SFTP, fax, security, and e-mail systems.
  • Proactive system monitoring of systems, servers, and data center environment.
  • Performing backups of network operating systems and data, critical applications, and data reporting systems, and ensuring safekeeping of backup data.
  • Security and access control of IT systems, solutions, and partners.
  • Escalation-level troubleshooting of service desk issues surrounding printing, telephone, voice mail, SFTP, electronic faxing systems, and other systems.
Additional Responsibilities:
  • Technical operations, maintenance, and troubleshooting of the EZ-Cap MSO Hardware/OS/DB Systems and its Web Services.
  • Assisting in assigning user access to the MSO System and related applications.
  • Assisting in running daily electronic data interchange and nightly reports.
  • Supporting data exchange procedures with providers and other external customers.
Requirements:
  • Proven 4-7 years of experience in a system administration role.
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication skills.
  • Ability to work independently and as part of a team.
  • Customer-focused with a commitment to providing high-quality service.
  • Strong organizational skills and attention to detail.
Preferred Qualifications:
  • Bachelor's degree from a four-year college or university, preferably in a computer-related field.
  • Three years of server administration or network administration experience.
  • Knowledge of Microsoft Networking Operating Systems and familiarity with Active Directory.
  • Basic knowledge of MS-SQL Server database maintenance.
  • Knowledge of internet/Web communications protocols and software/hardware.
  • Experience in Cisco SASE and Cisco Meraki.
  • Experience in Nutanix hyperconverged environment.
  • Preferable knowledge of MSO computer applications, particularly of EZCAP.
  • Preferable knowledge of MS Teams voice system.
Working Conditions and Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to an inside environment.

The Community Health Center Network is an Equal Opportunity Employer.



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