Software Support Specialist

2 weeks ago


Arnold, Missouri, United States Chenega MIOS SBU Full time
Job Summary

Chenega Agile Real-Time Solutions (CARS) is seeking a highly skilled Application Support Engineer to provide critical 24x7 mission support to our customer. This role involves working with database and system administration support personnel to investigate operational issues and ensure system issues are identified and resolved to minimize operational impacts.

Key Responsibilities
  • Collaborate with on-site database and system administration support personnel to convey and investigate system anomalies.
  • Investigate operational issues and perform problem escalation with vendor, factory, and on-site Subject Matter Experts (SMEs) as required.
  • Support servers, workstations, and storage systems in a team-based environment.
  • Ensure systems maintain a near 100% uptime.
  • Coordinate with vendors to keep all systems up to date and fine-tuned.
Requirements
  • High School diploma or GED Equivalent
  • 2+ years relevant work experience including UNIX/LINUX-based operating system, Oracle or other relational databases, scripting, and Microsoft Office proficiency
  • Security+ required
  • TS/SCI Security Clearance required
Skills and Abilities
  • Ability to provide rotating site support (24x7) to ensure system issues are identified and resolved
  • Ability to work independently and yet be effective within a team setting
  • Excellent communication and collaboration skills
  • Good problem-solving skills

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