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Sales Associate III

2 months ago

Bethesda, Maryland, United States Tapestry Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate III to join our team at Coach, a global fashion house within the Tapestry portfolio. As a Sales Associate III, you will play a critical role in driving sales and delivering exceptional customer experiences in our stores.

Key Responsibilities
  • Customer Service: Provide personalized service to customers, ensuring a positive and memorable experience that drives loyalty and repeat business.
  • Sales and Merchandising: Meet or exceed sales targets by effectively merchandising products, identifying customer needs, and making recommendations that meet their expectations.
  • Store Operations: Maintain a high level of store appearance and organization, ensuring a clean and inviting environment for customers.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge, and provide support to ensure a seamless customer experience.
Competencies

We are looking for individuals who embody the following competencies:

  • Courage: Demonstrate the courage to take ownership of customer issues, provide constructive feedback, and drive results-oriented solutions.
  • Creativity: Bring innovative ideas to the table, think outside the box, and find creative solutions to meet customer needs.
  • Customer Focus: Prioritize customer satisfaction, understand their needs, and deliver tailored solutions that exceed their expectations.
  • Dealing with Ambiguity: Thrive in a fast-paced environment, adapt to changing circumstances, and navigate ambiguity with ease.
  • Drive for Results: Set high standards, drive sales growth, and consistently deliver results that exceed expectations.
  • Interpersonal Savvy: Build strong relationships with customers, colleagues, and stakeholders, and communicate effectively to drive results.
  • Learning on the Fly: Embrace new challenges, learn quickly, and apply knowledge to drive business results.
About Coach and Tapestry

Coach is a global fashion house that embodies the spirit of creativity, inclusivity, and courage. As part of the Tapestry portfolio, we are committed to delivering exceptional customer experiences, driving sales growth, and building a culture of innovation and excellence. We are an equal opportunity and affirmative action employer, and we pride ourselves on hiring and developing the best people. All employment decisions are based on qualifications, merit, and business needs.