Sales Associate III

1 week ago

Bethesda, Maryland, United States Tapestry Full time
Job Title: Sales Associate III

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last-for you to be yourself in.

The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.

Key Responsibilities:
  • Provide exceptional customer service and ensure a positive shopping experience.
  • Uphold Coach's Service and Selling Models to drive sales and customer satisfaction.
  • Build and maintain strong relationships with customers through personalized interactions.
  • Stay up-to-date on product knowledge and trends to provide informed recommendations.
  • Work collaboratively with the team to achieve sales goals and store objectives.
Competencies:
  • Courage: Demonstrate confidence and assertiveness in interactions with customers and colleagues.
  • Creativity: Think outside the box to provide innovative solutions and recommendations.
  • Customer Focus: Prioritize customer needs and preferences to deliver exceptional service.
  • Dealing with Ambiguity: Adapt to changing situations and priorities with ease.
  • Drive for Results: Strive for excellence in sales performance and customer satisfaction.
  • Interpersonal Savvy: Build strong relationships with customers and colleagues through effective communication.
  • Learning on the Fly: Stay curious and eager to learn new skills and knowledge.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach

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