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Technology Operations Supervisor

2 months ago

Salem, Oregon, United States Trice Healthcare Staffing Full time

Position Overview:

Role: IT Operations Manager

Company: Trice Healthcare Staffing

Employment Type: Full-Time Permanent

Work Schedule: Day Shift, 8 Hours

Compensation: $110,000 - $147,000 with Comprehensive Benefits

Key Responsibilities:

Oversee and direct the daily functions of the IT infrastructure, including desktop support, network management, and interface technicians.

Essential Skills:

  • Proficient technical abilities to lead the technical services team effectively.
  • Strong project management capabilities.
  • Ability to manage projects of varying scales and communicate proactively with stakeholders.
  • Effective interpersonal skills for interdepartmental collaboration and public engagement.
  • Positive, team-oriented mindset.
  • Sound judgment and critical thinking abilities.
  • Consistent and punctual attendance at the designated work location.
  • Flexibility to prioritize and manage multiple tasks simultaneously.
  • Ability to perform well under pressure and adapt to changing work environments.
  • Comprehensive knowledge of computer networking, installation, and administration.
  • Commitment to staying current with advancements in software, hardware, and cloud technologies.
  • Strong leadership, management, and customer service expertise.
  • Excellent analytical, problem-solving, and communication skills.
  • Understanding of IT disciplines, including software applications, production operations, and systems management.
  • Familiarity with the interdependencies of functional departments within the healthcare sector.
  • Awareness of emerging technologies and their implications.
  • Exceptional written, verbal, and presentation skills, emphasizing motivation and positivity.
  • Knowledge of project management methodologies and ITIL/ITSM frameworks.
  • Highly self-motivated and adaptable to change.
  • Ability to handle challenging situations with professionalism and tact.
  • Skill in conveying complex concepts clearly to various audiences.

Employee Benefits:

  • Access to a Health and Wellness Clinic with a Nurse Practitioner.
  • On-site fitness facility for employees.
  • Engagement activities to foster employee morale.
  • Childcare assistance programs.
  • Generous Paid Time Off (PTO).
  • Tuition reimbursement options.
  • Short-term and long-term disability coverage.
  • Comprehensive medical, dental, vision, and prescription plans.
  • Life insurance coverage.
  • 401(k) plan with a 4% employer match.
  • Employee Assistance Programs for personal support.

Educational Requirements:

  • Bachelor's degree required or to be obtained within two years.

Qualifications:

  • Three to five years of experience in IT program planning and management, including budgeting and resource allocation.
  • At least eight years of professional experience, with a preference for four years in the healthcare sector.
  • Prior managerial experience within a healthcare organization.
  • Experience in database management and project oversight.