Optometrist - Machesney Park, IL - LensCrafters
1 month ago
The Associate Optometrist is a key member of our team, delivering exceptional patient care and driving business results. As a leader in the organization, you will be responsible for ensuring all patients receive the highest quality optometric care, while maximizing results and practicing growth through strong partnerships with the MOD, SMM, and team.
Key Responsibilities
* Ensure executional excellence and winning results in partnership with the MOD and store team.
* Demonstrate commitment to exceed results through strong competency in KPI management and high accountability.
* Ensure the brand is known as the leading optical provider within the community.
* Operate as a successful stakeholder to all leaders within the organization and local market.
* Place the patient/customer first and deliver excellent service.
* Strive to exceed expectations on all KPIs.
* Convey a commitment to providing unsurpassed patient service through ensuring staff performs the following service process steps:
- Address all patients/customers' visual lifestyle needs.
- Make eyewear recommendations based on patients/customers' needs.
- Explain each step of the eye exam; listen carefully to patients/customers.
- Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being.
- Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam.
- Conduct all services in accordance with protocol and accepted standards of care.
* Ensure all patients receive accurate diagnosis and appropriate recommendations.
* Establish a positive doctor/patient relationship.
* Utilize and leverage effectively all technology to deliver unsurpassed patient/customer experiences.
* Ensure office systems are maintained.
* Maintain State Licensure in good standing and practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
* Provide effective training and guidance to team members making use of Company provided programs.
* Deliver clear, motivating, and constructive feedback in a timely manner to all associates.
* Create a positive culture linked to the corporate culture; identifies what motivates each individual and directs conversations and actions appropriately.
* Encourage associate decision making at the level closest to the patient.
* Maximize partnerships through leadership, participation, and involvement.
* Take pride in the appearance of the office.
* Maintain a safe working environment for all associates/patients.
* Lead by example.
Requirements
* Doctor of Optometry
* Commitment to quality patient care
* Knowledge of current optometric theory and technology
* Strong communicator and listener
* Problem-solving ability
* Solid organization skills
Equal Opportunity Employer
EssilorLuxottica is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment where all employees feel valued and respected. We are an affirmative action employer and are committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation to apply for or perform the essential functions of this role, please contact us at [insert contact information].
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