Experience Manager

3 weeks ago


Charlotte, North Carolina, United States Wake Coffee Co. Full time
About the Role:
We are seeking an Experience Manager to join our team at Wake Coffee Co. As an Experience Manager, you will be responsible for creating and delivering exceptional customer experiences, leading by example, and contributing to the overall success of Wake Coffee Co. Key responsibilities include:
  • Creating and implementing customer experience initiatives
  • Leading and motivating team members to deliver exceptional customer service
  • Maintaining a clean and welcoming environment
  • Providing feedback and coaching to team members

Requirements:
To be successful as an Experience Manager, you must have excellent leadership and communication skills, experience in the food and beverage industry, and the ability to work in a fast-paced environment. You should also be able to work independently and as part of a team, be dependable and reliable, and be at least 21 years old.

What We Offer:
We offer competitive pay rates, flexible scheduling, and opportunities for growth and development, including training and professional development programs.

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