Support Technician

1 month ago


Wichita, Kansas, United States Dave & Buster Full time
Job Title: Support Technician

About the Role:

At Dave & Buster's, we're looking for a skilled Support Technician to join our team. As a Support Technician, you will be responsible for the repair and maintenance of our building's technical equipment, including games, simulators, and other amusement devices. You will also assist our guests and maintain a clean and organized midway area at all times.

Key Responsibilities:

  • Deliver exceptional guest experiences by providing timely and accurate service while managing wait times and communicating information as needed.
  • Repair and maintain amusement equipment in a timely manner, ensuring all games are clean and unobstructed.
  • Assist guests with all requests and answer questions as needed, making recommendations when possible.
  • Conduct merchandise inventory and restock necessary supplies, discussing problem areas with management.
  • Perform daily, weekly, monthly, and quarterly game maintenance as directed by management.
  • Assist with general store maintenance and maintain a favorable working relationship with all team members.

Requirements:

  • Must be at least 18 years of age.
  • Technical and/or electrical skills preferred, but not required.
  • Ability to clearly communicate with guests and other team members.
  • Ability to work days, nights, and/or weekends as required.

Benefits:

We offer a competitive salary range of $7.25 - $11.5 per hour, as well as an attractive benefits package including medical, dental, vision, 401K, and more. If you're a motivated and detail-oriented individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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