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Customer Experience Representative

2 months ago

East Berlin, Pennsylvania, United States Weis Markets Full time

Weis Markets is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Customer Service: Greet customers, answer questions, and resolve concerns in a polite and professional manner.
  • Checkout Operations: Operate front-end scanning equipment and cash registers, and perform all related checkout procedures.
  • Merchandise Handling: Maintain knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
  • Sanitation and Maintenance: Maintain general sanitation in the department, follow cleaning schedules, and ensure work areas, equipment, and counters are well-maintained.
  • Teamwork: Cooperate with co-workers and supervisors to ensure smooth function of the department and store.
Requirements:
  • Education: High School Diploma or General Education Degree (GED) or equivalent.
  • Experience: No prior experience required.
  • Skills: Excellent customer service skills, ability to work in a fast-paced environment, and basic math skills.
Weis Markets is an Equal Opportunity Employer:

Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.