Broadband Technician

4 days ago

Austin, Texas, United States Grande | RCN | Wave Full time
{"title": "Broadband Technician", "description": "Broadband Technician

Astound Broadband is seeking a skilled Broadband Technician to join our team in Austin, Texas. As a Broadband Technician, you will be responsible for residential installation and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work.

Key Responsibilities:
  • Residential install and disconnects (data, video, phone) on customer premises
  • Ensure/record correct RF and signal levels within specifications
  • Communication with leadership and dispatch as needed
  • Customer education
  • Operate company vehicle in safe and responsible manner
  • Other duties as assigned
Requirements:
  • Education: High school diploma or equivalent
  • Experience: 0 (Entry Level)
  • Competencies: Maintain satisfactory driving record and have a valid driver's license
  • Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone
Benefits:
  • 401k retirement plan, with employer match
  • Insurance options including: medical, dental, vision, life and STD insurance
  • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
  • Floating Holiday: 40 hours per year
  • Paid Holidays: 7 days per year
  • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
  • Tuition reimbursement program
  • Employee discount program

Astound Broadband is an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.

", "lang_code": "en"}

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