Broadband Network Technician I

4 days ago


Austin, Texas, United States Astound Full time
About the Role

Astound Broadband is seeking a highly skilled Broadband Network Technician I to join our team in Austin, TX. As a key member of our team, you will be responsible for detecting, troubleshooting, and resolving system outages, as well as performing emergency coax restoration, underground cable maintenance, and other critical tasks.

Key Responsibilities
  • Detect and troubleshoot system outages
  • Perform emergency coax restoration
  • Conduct underground cable maintenance
  • Perform maintenance on power supply and active equipment
  • Identify and resolve leakage issues
  • Perform splicing and documentation tasks
  • Participate in a 24/7 on-call rotation
Requirements
  • 2+ years of experience as a telecom technician
  • Maintain a satisfactory driving record and have a valid driver's license
  • Excellent customer service and communication skills
  • Basic computer skills and aptitude to learn new skills
  • Problem-solving and time management skills
  • Ability to work independently and as part of a team
  • Ability to read and interpret maps
  • Bucket certification and Ohm's understanding
Benefits
  • 401k retirement plan with employer match
  • Medical, dental, vision, life, and STD insurance options
  • Paid time off and vacation
  • Floating holiday and paid holidays
  • Paid sick leave
  • Tuition reimbursement program
  • Employee discount program
About Astound Broadband

Astound Broadband is a leading telecommunications provider in the United States, dedicated to delivering cutting-edge technology and communications services. We are committed to taking care of our customers, taking care of each other, doing what we say we will do, and having fun. We strive to create a diverse, equitable, and inclusive workplace where employees feel valued, respected, and empowered.



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