Dental Care Coordinator

6 days ago

Patchogue, New York, United States Babylon Dental Care Full time
About the Role

We are seeking a highly skilled and compassionate Dental Patient Coordinator to join our dynamic team at Babylon Dental Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities
  • Educate patients about their treatment plans and associated fees
  • Help patients understand their dental insurance benefits and calculate their financial responsibility
  • Work with outside patient care financing companies to provide patients with a wide range of financial options
  • Collaborate with our financial team to address and collect patient balances
  • Respond to live chats and website leads, and maintain accurate records
  • Participate in morning and afternoon huddles to share information and discuss patient care
  • Mentor new team members and provide guidance and support
Requirements
  • 3+ years of experience in a dental front desk position
  • Flexibility in regards to scheduling, including early morning, late evenings, and some holidays
  • Excellent attention to detail and high follow-through
  • Ability to calculate percentages accurately and quickly using basic math skills
  • Positive, friendly, and enthusiastic attitude, with excellent communication skills
  • Bi-lingual in English and Spanish welcomed
What We Offer
  • Competitive compensation, reflective of your skills and dedication
  • Comprehensive benefits package, including paid holidays, personal time off, sick time, health insurance options, and a 401K with employer match
  • Opportunities for learning and advancement in a supportive environment that values innovation and hard work
Our Core Values
  • Teamwork: We create a culture of teamwork in which staff members willingly help one another reach their potential for the greater good of BDC and our patients.
  • Growth Mindset: We foster an environment that welcomes and supports creativity and intelligence, allowing the individual and company to continually grow and improve.
  • Serving: We are committed to serving our patients and one another with genuine respect in a warm and inviting atmosphere.
  • Quality: Our focus is a commitment to excellence in all that we do, resulting in superior quality of service.
  • Over Deliver: We are passionate about giving more in value to our patients, our community, and our practice than what we expect in return.
  • Ethical: We trust one another to be ethical and act with honesty and integrity at all times.
  • Fun: We smile, laugh, and bring positive energy to our jobs.

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