Dental Call Center Specialist

1 month ago


Patchogue, New York, United States Babylon Dental Care Full time
Job Summary

We are seeking a highly skilled and customer-focused Call Center Specialist to join our team at Babylon Dental Care. As a key member of our front desk team, you will be responsible for providing exceptional patient service, answering calls, and scheduling appointments. If you have a passion for delivering outstanding customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities
  • Answer calls and respond to patient inquiries in a timely and professional manner
  • Schedule appointments and manage patient records
  • Provide exceptional customer service and resolve patient concerns
  • Work collaboratively with the front desk team to ensure seamless patient flow
  • Stay up-to-date with dental software and technology to enhance patient care
Requirements
  • 3+ years of experience in a dental front desk or call center role
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and multitask
  • Bi-lingual in English and Spanish a plus
What We Offer
  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A supportive and dynamic work environment

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient service, we encourage you to apply for this exciting opportunity.



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