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HVAC and Plumbing Sales Associate

2 months ago


Mt Vernon, Illinois, United States Famous Supply Full time

Position Overview:
At Famous Supply, we are dedicated to fostering a family-oriented environment that prioritizes purpose and growth. We seek motivated individuals who are not merely looking for a job, but rather a fulfilling career where they can thrive.


Branch Operations:
Monday to Friday, 7:00 AM - 4:30 PM

Role Responsibilities:
As a Counter Sales Associate, you will deliver exceptional service to our customers both in-person and over the phone, embodying the Famous Way. Your role will involve assisting contractor clients in acquiring the necessary materials to efficiently complete their projects.

Key Duties Include:
- Providing courteous and effective customer service
- Assessing customer requirements
- Offering suitable products and solutions
- Processing and scheduling customer orders
- Managing open orders and customer bids
- Retrieving orders from the warehouse for customer fulfillment
- Maintaining a clean and organized counter area

Required Qualifications:
- Knowledge of HVAC and/or Plumbing systems
- Strong customer service orientation
- Proficiency in computer usage
- Capability to stand for extended periods during an 8-hour shift
- Ability to thrive in a fast-paced work environment
- Physical capability to lift at least 50 lbs.

Preferred Qualifications:
- Experience operating forklifts
- Familiarity with RF scanners
- Background in warehouse operations

What We Offer:
- Comprehensive Health, Vision, and Dental Insurance
- Paid Time Off for vacations and holidays
- Paid Maternity and Paternity Leave
- 401K with Employer Matching
- Opportunities for bonuses
- A strong organizational culture rooted in our 40 Fundamentals
- A supportive family atmosphere
- Health and Wellness Coaching
- Fitness Reimbursement Program
- Associate Referral Bonus Program
- Opportunities for Learning and Development
- Leadership Development Programs
- Career Advancement Opportunities

Famous Supply has been a trusted wholesale distributor since 1933, serving contractors, builders, and remodelers across various segments including HVAC, Plumbing, Building Products, Lighting, and Industrial/PVF. Our family-owned business is built on core values of Family, Trust, Communication, Teamwork, and Continuous Improvement.