Customer Service Representative

2 weeks ago


Gillette Harding Township NJ USA, United States Jean Digrande - State Farm Agent Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional client experiences and driving the growth of our successful insurance agency.

Key Responsibilities
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Maintain accurate and up-to-date client records, ensuring seamless communication and service delivery.
  • Collaborate with other departments to ensure customer satisfaction and retention.
  • Develop and implement effective customer retention strategies to drive business growth.
Requirements
  • Strong communication and problem-solving skills, with the ability to work in a fast-paced environment.
  • Experience in customer service or a related field, with a proven track record of delivering exceptional results.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including a 401(k) plan and flexible schedule.
  • The chance to work with a talented and dedicated team, passionate about delivering exceptional customer experiences.


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