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Assistant Manager

2 months ago

Cary, North Carolina, United States Domino's Pizza LLC Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Manager to join our team at Domino's Pizza LLC. As a key member of our management team, you will be responsible for leading a team of Delivery Experts and Customer Service Representatives to ensure seamless order creation and delivery.

Key Responsibilities:

  • Team Leadership: Maintain optimal staffing levels to meet business demands, ensuring a smooth and efficient workflow.
  • End-of-Day Procedures: Handle bank deposits and conduct accurate nightly product inventory counts to maintain a high level of accuracy and attention to detail.
  • Pre-Shift Preparations: Ensure the store is set up properly and ready to receive orders at the start of each shift.
  • Customer Focus: Foster a sense of urgency with each order, ensuring timely delivery and exceptional customer satisfaction.
  • Dispute Resolution: Effectively resolve customer complaints and concerns, ensuring every customer leaves satisfied.
  • Vehicle Maintenance: Ensure delivery vehicles meet Domino's standards, both mechanically and visually.
  • Routing and Scheduling: Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of on-time delivery.
  • Brand Representation: Uphold Domino's standards of grooming, uniform, and appearance, promoting a positive brand image.
  • Sales and Promotions: Promote pizza products, specials, and promotions to drive sales and increase customer engagement.

Qualifications:

We are committed to maintaining a diverse and inclusive work environment. All applicants will be treated fairly and without bias. Your information will be kept confidential according to EEO guidelines.