Operations Manager

1 day ago


Cary, North Carolina, United States Domino's Franchise Full time
Job Title: Assistant Manager

At Domino's Franchise, we're seeking a highly skilled and motivated Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading a team of delivery drivers and customer service representatives to ensure seamless order execution and exceptional customer service.

Key Responsibilities:
  • Team Leadership: Maintain optimal staffing levels to meet business demands, ensuring timely order fulfillment and customer satisfaction.
  • Operations Management: Oversee end-of-night bank deposits, nightly product inventory counts, and ensure store setup is completed before opening.
  • Customer Service: Foster a sense of urgency with every order, resolve customer disputes, and ensure every customer leaves satisfied.
  • Logistics: Assist with routing delivery drivers to maximize service efficiency and maintain Domino's standards for on-time delivery.
  • Store Appearance: Uphold Domino's standards for grooming, uniform, and appearance among team members.
  • Sales and Promotions: Promote pizza products, specials, and promotions to drive sales and revenue growth.

Additional Information: All employee information will be kept confidential in accordance with EEO guidelines.


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