Mortgage Loan Originator

1 day ago


New Orleans LA USA, United States Hancock Bank Full time
Mortgage Direct Loan Originator Job Description

The Mortgage Direct Loan Originator plays a pivotal role in the mortgage banking industry, responsible for originating primarily conventional, VA, and FHA loans while ensuring compliance with investor requirements and all state and federal laws and regulations.

Key Responsibilities:
  • Maintain proactive and continuous communication with clients throughout the loan process, utilizing digital platforms to provide updates, gather documentation, and address inquiries.
  • Discuss and consult on loan products and qualification criteria, providing digital support and guidance to current and potential clients to enhance their understanding and comfort with the mortgage process and the bank's services.
  • Engage in digital marketing and outreach efforts to promote loan products and services, utilizing Encompass (LOS), Sales Relationship Management (CRM) Salesforce, Five9, and any other tools provided for this purpose to maximize sales results.
  • Apply digital tools for the analysis of loan applications, financial data, and client needs to make informed decisions and recommendations, improving the customer experience.
  • Stay abreast of technological advancements and digital trends in the mortgage banking industry, employing a variety of tools, knowledge, and platforms to optimize loan processing, underwriting, and customer service.
Requirements and Qualifications:
  • High School Diploma or general education degree (GED) is required. Bachelor's Degree preferred.
  • 3 years of sales experience &/or success as an individual contributor required.
  • 3 years of Mortgage origination experience or retail/Financial Center experience is preferred.
  • National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008 is required.

Hancock Bank is an Equal Opportunity/Affirmative Action Employer.



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