Food Service Liaison

3 days ago


Newport Beach, California, United States Montage International Full time

Job Summary

The Food Runner position at Montage International is a dynamic role that requires a liaison between the kitchen and serving staff. As a key member of our hospitality team, you will be responsible for conveying guest needs and issues, while also actively marketing yourself and the establishment through various outreach and staff outings.

Key Responsibilities

  • Consistently follow the Food & Beverage sequence of service, utilizing all proper procedures standardized by venue managers and chefs.
  • Participate in weekly marketing requirements and outings, actively promoting the venue and yourself.
  • Command full knowledge of the menu and cooking preparations, delivering food to guests at table accurately, while identifying and describing each plate.
  • Assist in bussing tables or marking tables with appropriate silverware when necessary.
  • Clean and maintain equipment, tools, and supplies, following all procedures and policies set forth by the company, division, department, and County health department.
  • Work effectively with management, bartenders, and service staff to fulfill and address any issues or needs requested by guests and associates.

Requirements

  • 2 years' experience as a food runner in a similar restaurant environment.
  • Experience in and ability to meet marketing and social media requirements outlined by management, using social media platforms.
  • Good attitude, attention to detail, and ability to work under pressure.
  • Excellent customer service skills and in-depth knowledge of Spirits, Wine, and Food.
  • Ability to read and write in English proficiently, as well as basic math skills and the ability to use a calculator.
  • Must be 21 years of age and possess Tips and Food Handlers cards.

Physical Requirements

The majority of work tasks are performed indoors, with moderate temperature control. Must be able to bend, stoop, squat, and stretch to fulfill tasks. Must be physically able to lift and carry heavy trays and equipment, as well as delicate china and glassware, up to 50 lbs. Must also be able to walk without assistance on various surfaces for an extended period of time.

Compensation

The pay scale for Food Runner is $16.50, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like.

Equal Employment Opportunity

Montage International is proud to be an EEO employer, maintaining a drug-free workplace and performing pre-employment substance abuse testing.



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