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Customer Service Representative

1 month ago

Nicholasville, Kentucky, United States Mr Appliance Full time

We are seeking a skilled Customer Service Representative to join our team at Mr. Appliance. As a key member of our support team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner.

Key Responsibilities:

  • Receive incoming calls and respond to customer inquiries
  • Perform marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Perform other duties as needed, including cross-training in related positions

Requirements:

  • Multi-tasking and strong communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and ability to work independently

Benefits:

  • Competitive compensation package
  • Health, dental, vision, life, and retirement program

We are committed to providing our customers with the highest level of service and satisfaction. If you are a self-motivated and energetic individual who enjoys helping people, we encourage you to apply for this exciting opportunity.