Customer Service Representative

4 weeks ago


College Point, New York, United States Aimbridge Hospitality Full time

Key Responsibilities:

Greet and welcome all guests approaching the Front Desk.
Maintain proper operation of the telephone switchboard.
Handle requests for information, mail and messages.
Answer guest inquiries about hotel service facilities and hours of operation.
Handle check-ins and check-outs.
Deliver guest items as requested.

About the Role:

As a Front Desk Agent at Aimbridge Hospitality, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth stay experience.



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