Concierge
2 weeks ago
Job Summary:
The Concierge is responsible for providing exceptional customer service to members and guests at Encanterra Country Club. This includes greeting and welcoming guests, responding to their needs, and providing information about the club and local area events.
Key Responsibilities:
- Provide friendly and professional communication to members and guests
- Screen members and guests for applicable building access
- Provide information about the club and local area events
- Assist with administrative tasks such as mail delivery and data entry
- Provide resident services and support
- Maintain the organization and function of the front office
Requirements:
- High school diploma or equivalent preferred
- One to three years' relative customer service experience
- Experience in a Homeowner Association environment preferred
- Computer literate with proficiency in Microsoft Office
- Club Management System software preferred
Work Environment:
This position operates indoors and routinely uses standard office equipment. The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those an employee encounters while performing the essential functions of this job.
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