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Retail Associate

2 months ago


Washington, Washington, D.C., United States MERS Goodwill Full time
About the Role

MERS Goodwill is seeking a highly motivated and detail-oriented Retail Processor to join our Washington Store team. As a key member of our team, you will play a vital role in supporting our mission to empower individuals and communities through the power of work.

Key Responsibilities
  • Donation Handling: Safely and efficiently handle all donations, ensuring they are processed and prepared for sale.
  • Inventory Management: Sort and categorize donated and purchased goods into sales floor, seasonal, online sales, outlet, and trash, adhering to established guidelines.
  • Quality Control: Inspect donated and purchased goods to identify quality and suitability for sale, ensuring high standards are maintained.
  • Price Management: Accurately price items within the guidelines of the AMI pricing software.
  • Store Maintenance: Maintain a clean and organized store environment, including sweeping, dusting, mopping, and shining surfaces.
  • Customer Service: Provide exceptional customer service, including greetings, assistance, and thanks, to in-person customers, donors, and those over the phone.
  • Team Collaboration: Establish and maintain positive relationships with team members and leadership, working cross-functionally to increase communication and achieve team goals.
  • Safety and Security: Utilize safe work practices, report any incidents of theft or unauthorized possession of agency assets, and contribute to ensuring the workplace is hazard-free.
Requirements
  • Education: No degree is required; a High School Diploma/GED is preferred.
  • Communication Skills: Ability to communicate effectively with co-workers, customers, and management.
  • Organizational Skills: Must be organized and capable of interacting with a diverse work population.
  • Math Skills: Necessary math skills include addition, subtraction, multiplication, and division.
Benefits
  • Medical Benefits: Immediate date of hire individual and family medical benefits for full-time employees working 30 or more hours per week.
  • Dental and Vision Benefits: Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week.
  • Life and AD&D Insurance: Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
  • Retirement Plans: 403(B) Retirement on date of hire for employees working 20 or more hours per week, with employer match after one year of employment.
  • PTO Accrual: PTO Accrual up to 15 days based on hours worked.
  • Employee Discounts: Employee store discount.
  • Paid Holidays: Paid holidays.
  • Flexible Schedules: Flexible Schedules.
  • Career Growth Opportunities: Career Growth Opportunities.