Contact Center Representative

3 weeks ago


Bellevue, Nebraska, United States First Interstate Bancsystem Inc Full time
Contact Center Specialist Role

We are seeking a skilled Contact Center Specialist to join our team at First Interstate Bancsystem Inc. This role is a great opportunity for individuals who enjoy working in a fast-paced environment and providing excellent customer service.

Key Responsibilities

As a Contact Center Specialist, you will be responsible for handling inbound calls, responding to customer inquiries, and resolving issues in a timely and professional manner. You will also be required to work effectively in a team environment, providing support to colleagues as needed.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a dynamic and ever-changing environment. You will also need to be proficient in using computer systems and software, and have a strong understanding of banking products and services.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

Working Hours

Our hours of operation are 7:30 AM to 7:00 PM, Monday to Friday, and 9:00 AM to 2:00 PM on Saturday. We are hiring for opening shifts and closing shifts based on business needs.

Why Work for Us

At First Interstate Bancsystem Inc, we value our employees and strive to create a positive and supportive work environment. We offer a range of benefits and perks, including paid time off, health insurance, and retirement savings plans. We also provide opportunities for professional development and career advancement, so you can grow and succeed with our company.

How to Apply

If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. For all other applicants, please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

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