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Cannabis Retail Associate

2 months ago

Wappingers Falls, New York, United States iAnthus Capital Full time
About Us:

iAnthus Capital Management operates across multiple states, engaging in the entire range of cannabis ventures, from cultivation to processing and retail. We believe that cannabis is poised to be a transformative industry, capable of enhancing lives, particularly for those with chronic conditions, while also influencing various sectors such as agriculture, pharmaceuticals, and beyond. Our goal is to develop premier cannabis brands and a robust network of operations and distribution nationwide. At iAnthus, you will find opportunities for professional growth, a flexible workplace, comprehensive benefits, a wellness initiative, and the chance to collaborate with industry leaders.

Your Profile:

You are eager to learn and contribute to a collaborative team environment. You are committed to fostering an inclusive, positive, and compliant workplace. You possess strong time management skills and prioritize data integrity and accuracy in your tasks. If you thrive in a dynamic setting and wish to help build something significant with the iAnthus team, we encourage you to consider this opportunity.

Key Competencies:
  • Positive demeanor
  • Exceptional attention to detail and organizational skills
  • Strong interpersonal and teamwork abilities
  • Excellent verbal and written communication skills
  • Capability to manage multiple tasks, prioritize effectively, and work in a fast-paced environment
Benefits:
  • Wellness Program
  • Employee Assistance Program
  • 401K Plan
  • Opportunity to contribute positively in a growing organization
Role Overview

The Dispensary Associate, reporting to the Dispensary Manager, plays a crucial role in supporting daily operations of the dispensary, being part of a patient-focused team, and achieving iAnthus's corporate objectives. This position involves adhering to company policies and ensuring compliance with all relevant state and local regulations. Responsibilities include, but are not limited to:

Operational Duties
  • Engage with and educate patients in a welcoming manner
  • Verify the accuracy and completeness of patient intake forms
  • Assist in assessing patients for our Verified Financial Hardship (VFH) program
  • Maintain compliance with local and state regulations
  • Perform general administrative tasks, including record keeping and email correspondence
  • Provide timely patient feedback to Dispensary General and Assistant Managers
  • Maintain accurate records such as patient intake forms and cash handling logs
  • Participate in brief meetings at the start of each shift to align on goals
  • Deliver compassionate and exceptional patient service consistently
  • Participate in monthly inventory assessments
Training & Development
  • Ensure all patients are greeted with a friendly and helpful attitude, creating a positive experience.
  • Be knowledgeable about HIPAA and confidentiality standards.
  • Become proficient in inventory management and point-of-sale systems.
  • Stay updated on product knowledge and appropriate dosages.
  • Ensure compliance with iAnthus policies and all relevant laws and regulations.
  • Review and refresh patient educational materials.
  • Engage in quarterly team meetings.
Sales and Business DevelopmentAnalyze daily sales and best practices with team members to meet objectives.Receive training on patient services, including intake and product knowledge.Participate in brief meetings at the start of each shift to ensure consistent messaging.Provide excellent and compassionate patient service.Company Culture
  • Act as an ambassador for the iAnthus brand, representing it positively.
  • Build relationships with community leaders and foster trust within the neighborhood.
  • Adhere to iAnthus's core values of respect, diversity, sustainability, research, and service.
  • Follow and implement the cultural principles of iAnthus.
  • Maintain the dispensary's aesthetic in line with the iAnthus brand.
  • Participate in a motivated team environment.
  • Implement brand marketing strategies effectively.
Qualifications and Education
  • Must be at least 21 years old and possess a valid driver's license.
  • Preferred experience in retail, hospitality, or patient services.
  • Ability to work a flexible schedule, including nights and weekends.
  • Strong verbal and written communication skills, along with basic math proficiency.
  • Ability to thrive in a high-paced, high-transaction environment.
  • Strong organizational and decision-making capabilities.
  • Computer literacy is essential; POS experience is a plus.
  • High school diploma or equivalent.
  • Ability to pass a criminal background check as per state guidelines.
Physical and Environmental Requirements
  • Ability to work a minimum of 8 hours per day with rotating shifts.
  • Flexible availability for nights, weekends, and holidays.
  • Capability to lift, push, and pull up to 50 pounds.
  • Ability to sit, squat, bend, and kneel repeatedly throughout the workday.
  • Capacity to stand for extended periods.
  • Ability to use a ladder (up to 12 ft. extension) and general tools for common repairs.
  • Willingness to work in various conditions, including general office environments and exposure to fumes, dust, and noise.
Management reserves the right to assign additional duties as necessary. This job description is not intended to be an exhaustive list of all responsibilities, duties, or skills required for this position. Responsibilities may change at any time with or without notice.

iAnthus Capital Management is an equal opportunity employer, providing fair employment opportunities to all employees and applicants, and prohibits discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.