Business Intelligence Analyst

1 week ago


Framingham, Massachusetts, United States Staples Full time
Job Title: Business Intelligence Analyst

Staples is a business-to-business company that relies on its sales and sales support teams to deliver products and services to customers. As a Business Intelligence Analyst, you will play a crucial role in understanding, automating, and maintaining customer reports and processes to enhance the customer experience.

Key Responsibilities:
  • Develop and maintain customer reports and dashboards to provide insights and trends to the business.
  • Work with sales teams, functional leads, and other stakeholders to gather customer requirements and transform data into reports.
  • Train and support business users on data and reports, promoting the adoption of standard reporting processes.
  • Collaborate with Business Intelligence and data teams to source, develop, and document data definitions, business rules, and data quality requirements.
  • Analyze processes and suggest improvements to better support customers.
Requirements:
  • 5+ years of experience in report/dashboard development, data/report automation, self-service capabilities, data design and integration, data quality and governance.
  • Knowledge of core statistical, finance, analytical, or data mining techniques, including basic data modeling and trend analysis.
What We Offer:
  • Inclusive culture with associate-led Business Resource Groups.
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays).
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more.

At Staples, we value diversity and inclusion, and we strive to create an environment where all employees feel valued and supported to contribute to their fullest potential. If you are a motivated and detail-oriented individual with a passion for data analysis and business intelligence, we encourage you to apply for this exciting opportunity.



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