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Medical Records Supervisor

1 month ago

St Louis, Missouri, United States CIOX Health Full time

Job Summary:

The Health Information Operations Supervisor is a key role within CIOX Health, responsible for leading client service and operations management. This position requires a strong leadership philosophy, with a focus on serving others and driving positive change.

Key Responsibilities:

  • Lead a team of Health Information Specialists, providing guidance and support to ensure excellent client service and operational efficiency.
  • Collaborate with leadership to develop and implement departmental or regional projects, driving process improvements and strategic initiatives.
  • Manage client relationships, ensuring seamless communication and resolution of issues.
  • Oversee the escalation process, providing timely and effective solutions to complex client concerns.
  • Participate in project teams and committees to advance operational strategies and initiatives.

Requirements:

  • A true leadership philosophy, with a focus on serving others.
  • Ability to support clients and team members working both onsite and remotely.
  • 1-2 years of Health Information related experience.
  • Well-versed with HIPAA standards.
  • A knack for presenting to leadership, clients, and team members via video or in person.
  • Solution provider and forward thinking.
  • Detail and quality oriented as it relates to accurate and compliant information for medical records.
  • Power BI, MS Office.

Preferred Qualifications:

  • EMR experience with EPIC, or Cerner.
  • Previous production/metric-based work experience.
  • Team building and experience elevating individuals' careers.

Working Conditions & Physical Demands:

Work is generally performed in an office environment with minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to stand and sit frequently throughout an eight-hour period, reach horizontally and vertically for overhead use. Must be able to use a telephone or headset equipment. Incumbent must be able to lift 20 lbs., perform work at a computer terminal for 6-8 hours a day, and function in an environment with constant interruptions. Reasonable accommodations are available to qualified individuals with disabilities. Must be willing to travel up to 75% of the time to multiple sites based on the needs of the region. Possible overnight stays and last-minute coverage.