Credentialing Specialist

7 days ago


Portland, Oregon, United States Citizant Full time
About the Role

Citizant is seeking a skilled Credentialing Specialist to join our team. As a Credentialing Specialist, you will play a critical role in ensuring the smooth operation of our Personal Identity Verification (PIV) card enrollment process.

Key Responsibilities
  • Schedule appointments and manage the enrollment process for PIV cards, including verifying applicant identity and collecting required documentation.
  • Answer phone calls and email inquiries related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process, ensuring accuracy and efficiency.
  • Collect and document personal information, biometric data, and other necessary details from applicants.
  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Handle sensitive personal information with discretion and adhere to data protection regulations and organizational security protocols.
  • Communicate clearly and professionally with applicants, providing excellent customer service and addressing questions and concerns.
Requirements
  • High School diploma or GED certification.
  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Strong organizational skills and attention to detail.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
About Citizant

Citizant is a leading provider of professional IT services to the U.S. government. We strive to hire only ethical, talented, passionate, and committed individuals who align with our core values: Drive, Excellence, Reputation, Responsibility, and a Better Future.

We offer excellent compensation and benefits, as well as opportunities for personal and professional development. Citizant is an Equal Opportunity Employer and welcomes applications from qualified candidates without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.



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