Veterinary Front Desk Associate

24 hours ago


Allentown, Pennsylvania, United States Hamilton Animal Care Full time
Job Summary:

We are seeking a Part-Time Veterinary Receptionist to join our team at Hamilton Animal Care. The ideal candidate will have excellent client service and communication skills, computer literacy, and the ability to multitask in a dynamic environment.

Main Responsibilities:
  • Greet clients and pets by name with a positive, solution-oriented attitude.
  • Answer phones promptly and professionally, answering client inquiries about animal care and routine procedures.
  • Schedule appointments and surgeries according to hospital guidelines.
  • Enter accurate charges and collect payment from clients.
  • Verify client eligibility for charge accounts and check medical records for accuracy.

Requirements:
  • Demonstrated commitment to our core values.
  • Computer knowledge and keyboarding skills.
  • Working knowledge of veterinary terminology.
  • Ability to handle stressful situations and display tact and respect with clients and team members.

What We Offer:

  • A dynamic and supportive team environment.
  • Opportunities for growth and advancement within our practice.
  • A great schedule with work-life balance.

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