Restaurant Operations Manager
1 month ago
Job Summary: We are seeking a highly skilled and experienced Restaurant Manager to join our team at Potomac Family Dining Group. As a Restaurant Manager, you will be responsible for leading our restaurant team to deliver exceptional guest experiences and drive sales growth.
Key Responsibilities:
- Lead and manage a team of Restaurant Team Leads and Team Members to ensure seamless restaurant operations.
- Develop and implement strategies to drive sales growth, improve guest satisfaction, and increase profitability.
- Ensure compliance with company policies, procedures, and regulatory requirements.
- Manage inventory, labor costs, and other operational aspects of the restaurant.
- Provide exceptional guest service and resolve any guest complaints in a timely and professional manner.
- Collaborate with other departments to ensure effective communication and coordination.
- Stay up-to-date with industry trends, best practices, and company initiatives.
Requirements:
- High school degree or equivalent education and/or experience.
- 1-2 years of guest service experience.
- 1-2 years of prior supervisory experience, preferably in a casual dining setting.
- Demonstrated progression towards growing sales and managing a Profit & Loss Statement.
- Positive attitude and the ability to handle highly difficult guest interactions.
- 21+ years old.
- ServSafe Alcohol and Food Certification a plus.
- Reading, writing, basic math, and verbal communication skills in English required.
- Bi-lingual experience a plus.
- Ability to pass company background check.
- Reliable transportation and government-issued driver's license required.
- Ability to work 50-55 hour work weeks and flexible schedule consisting of mornings, mid-day shifts, evenings, weekends, and holidays.
Working Conditions: Subject to wet floors, loud noises, fast-paced, outdoor conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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