Restaurant Operations Manager

1 month ago


Waynesboro, Virginia, United States Potomac Family Dining Group Full time
Restaurant Manager Job Description

Job Summary: We are seeking a highly skilled and experienced Restaurant Manager to join our team at Potomac Family Dining Group. As a Restaurant Manager, you will be responsible for leading our restaurant team to deliver exceptional guest experiences and drive sales growth.

Key Responsibilities:

  • Lead and manage a team of Restaurant Team Leads and Team Members to ensure seamless restaurant operations.
  • Develop and implement strategies to drive sales growth, improve guest satisfaction, and increase profitability.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Manage inventory, labor costs, and other operational aspects of the restaurant.
  • Provide exceptional guest service and resolve any guest complaints in a timely and professional manner.
  • Collaborate with other departments to ensure effective communication and coordination.
  • Stay up-to-date with industry trends, best practices, and company initiatives.

Requirements:

  • High school degree or equivalent education and/or experience.
  • 1-2 years of guest service experience.
  • 1-2 years of prior supervisory experience, preferably in a casual dining setting.
  • Demonstrated progression towards growing sales and managing a Profit & Loss Statement.
  • Positive attitude and the ability to handle highly difficult guest interactions.
  • 21+ years old.
  • ServSafe Alcohol and Food Certification a plus.
  • Reading, writing, basic math, and verbal communication skills in English required.
  • Bi-lingual experience a plus.
  • Ability to pass company background check.
  • Reliable transportation and government-issued driver's license required.
  • Ability to work 50-55 hour work weeks and flexible schedule consisting of mornings, mid-day shifts, evenings, weekends, and holidays.

Working Conditions: Subject to wet floors, loud noises, fast-paced, outdoor conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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