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Customer Service Representative

2 months ago

Alice, Texas, United States Partners Bank Full time
{"Job Title": "Part-Time Customer Service Assistant", "Job Summary": "We are seeking a highly skilled and customer-focused Part-Time Customer Service Assistant to join our team at Partners Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, processing various transactions, and selling banking products to meet customers' needs.", "Responsibilities": "

* Provide a high level of service to customers, coworkers, and team members
* Process various transactions, including teller transactions and routine customer service-related tasks
* Identify cross-sell opportunities and respond to customers' inquiries to recommend appropriate products or solutions
* Open basic deposit accounts, assist with electronic banking inquiries, services, and functionality, complete account maintenance, and make referrals to other lines of business
* Maintain and balance a cash drawer accurately and efficiently

", "Requirements": "

* Minimum of one year of teller or customer service banking experience in a branch or call center environment
* Strong sales, service, interpersonal, and communication skills
* Interacts well with others and enjoys working with a variety of people in a team environment
* Strong organizational, technical, and computer skills
* Adapt well to change and is able to effectively multitask
* Strong knowledge of teller and customer service processes, policies, guidelines, and procedures
* Satisfactory product knowledge of banking products and services with ability for further development

", "What We Offer": "

* Generous compensation and benefits
* Opportunities for growth and flexible work schedules
* A rapidly growing community bank with operations in Maine and New Hampshire
* A team environment that values customer service and teamwork

"}