Retail Customer Service Representative

2 months ago


Alice, Texas, United States EZCORP Full time
About EZCORP

EZCORP is a dynamic and fast-paced company that offers a structured career path for individuals who are passionate about delivering exceptional customer service and sales experience.

Job Summary

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a Retail Customer Service Representative, you will be responsible for providing a friendly, courteous, and respectful environment for our customers, processing sales, loans, and extensions, and performing opening and closing store duties.

Key Responsibilities
  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Process sales, loans, and extensions
  • Perform opening and closing store duties
Requirements

To be successful in this role, you must be self-motivated with a positive and outgoing personality and a strong work ethic. You should have excellent communication and interpersonal skills, be able to work well independently and as a member of a team, and be able to multitask. Additionally, you must be able to pass a criminal background check and drug test, and adhere to all Company policies, procedures, and regulations.

What We Offer

We offer a competitive pay based on experience, with opportunities to quickly increase your pay and position. Our positions offer a structured career path, with opportunities to advance to Lead Pawnbroker (Shift Manager) and Store Manager in Training. We also offer a range of benefits, including free health insurance, competitive wages, monthly uncapped bonus potential, great working hours, 401(k) with company match, generous paid time off, holiday pay, and store discount.



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