Teller Part Time Pebblebrooke

4 weeks ago


Naples, Florida, United States Wells Fargo Full time
About Wells Fargo

At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. Our company culture is built on a foundation of teamwork, integrity, and a commitment to excellence. We're a leading financial services company with a rich history and a strong reputation for stability and security.

About this Role

We're seeking a Teller to join our Consumer, Small & Business Banking division, as a part of our National Branch Network. As a Teller, you'll play a critical role in providing exceptional customer service and helping our customers achieve their financial goals. You'll work closely with our customers to understand their needs and provide personalized solutions to meet those needs. You'll also be responsible for processing transactions, answering customer questions, and resolving issues in a timely and professional manner.

Key Responsibilities

Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

Complete operational activities while minimizing risks under established policies

Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

Receive direction from managers and exercises judgment within defined policies and procedures

Escalate questions and issues to more experienced roles

Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

Identify information and services to meet customers financial needs

Requirements

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

6+ months of experience interacting with people, demonstrated through work, military, or education

Military experience (transitioning military service member, reserve military service member or a veteran) and currently enrolled in a college or university program

Customer service focus with experience handling complex transactions across multiple systems

Ability to educate and connect customers to technology and share the value of mobile banking options

Ability to interact with integrity and professionalism with customers and team members

Experience working with others on a team to meet customer needs

Cash handling experience

Ability to follow policies, procedures, and regulations

Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

Well-organized, independent and able to prioritize in a fast-paced environment

Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

What We Offer

At Wells Fargo, we offer a competitive salary, a robust benefits package, and programs to support your work-life balance and well-being. We're committed to helping our employees grow and develop their careers, and we offer a range of training and development opportunities to help you succeed. We're also proud to be recognized as one of the best workplaces in the country, and we're committed to creating a culture that's inclusive, diverse, and supportive of all employees.

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