Part Time Keyholder Assistant

2 weeks ago

Naples, Florida, United States Oxford Industries Full time

About the Position

The Keyholder is a vital member of our retail store team, responsible for delivering exceptional client experiences and driving sales goals. This role requires a strong understanding of our brand's lifestyle, client needs, and merchandise offerings.

Key Responsibilities

  • Provide exceptional client service, ensuring a positive and personalized experience for every customer.
  • Support sales team members in achieving sales goals, focusing on client needs and preferences.
  • Maintain accuracy in cash transactions and adhere to operating procedures.
  • Responsible for opening and closing the retail store, ensuring a secure and welcoming environment.
  • Act as an elevated team member, exercising decision-making and multitasking capabilities while prioritizing service.
  • Positively resolve client-related issues and provide continuous feedback to store management on selling opportunities and successes.
  • Maintain Lilly Pulitzer's visual and operational standards, as set by the Visual and Retail Operations teams.
  • Safeguard the assets of the store.

Qualifications

  • Prior supervisory experience in the fashion or retail industry is preferred.
  • Ability to effectively communicate with clients, colleagues, and management.
  • Excellent problem-solving and decision-making skills.
  • Proficiency in Microsoft and Apple technology.
  • Ability to multitask in a fast-paced environment.
  • Prior knowledge of XStore and Tulip is a plus.
  • Must be able to lift up to 20 pounds.
  • Ability to be on your feet and maneuver around the store during shift hours.

A Little More to Know...

  • This position is classified as a part-time, hourly, non-exempt position.
  • This position is based In-Store at our Lilly Pulitzer Retail Location.
  • Given the seasonality of the business, this position may require flexible working hours, including nights, weekends, and holidays.
  • This position is expected to collaborate effectively with other individuals in alignment with our Core Values and Core Leadership Qualities.
  • This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
  • This position is reviewed annually.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to , or any other characteristic protected by law.

Lilly Pulitzer participates in E-Verify. Details in . Right to Work Statement in .

If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department.

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