AWS Enterprise Support Technical Account Manager Opportunity
1 month ago
We're seeking a skilled Technical Account Manager to support our customers' creative and transformative spirit of innovation across all technologies. This is not a sales role, but an opportunity to be the principal technical advisor and 'voice of the customer' to Department of Defense customers.
As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services, including EC2, S3, DynamoDB & RDS databases, Lambda, SageMaker, ECS/EKS, GuardDuty, Systems Manager, CodePipeline, IoT, and many more.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
About the TeamOur team is passionate about helping customers succeed in the cloud. We're a diverse group of experts who share a commitment to delivering exceptional service and support.
About AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
What We're Looking For- 2+ years with external, customer-facing experience in a technical engineering or architectural role.
- Bachelor's Degree in Computer Science, Math, or related discipline required, or 3 years of equivalent work experience.
- Current, active US Government Security Clearance of TS/SCI with Polygraph.
We're an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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