Customer Experience Supervisor
3 weeks ago
We are seeking an experienced and results-driven Customer Experience Supervisor to join our team at CONEXON As a key member of our contact center, you will oversee and manage a team of Member Service Representatives, driving excellence in service delivery and ensuring that every customer interaction is memorable and positive.
Your responsibilities will include:
- Developing and implementing targeted coaching plans to improve MSR performance
- Providing expert guidance and feedback to MSRs to enhance their skills and knowledge
- Collaborating with other supervisors and management team members to drive business growth and customer satisfaction
**Compensation Package:**
- $70,000 - $85,000 per year salary, depending on experience
- Comprehensive benefits package, including health, dental, and vision insurance, life insurance, long-term and short-term disability insurance, and retirement benefits
If you're a seasoned leader with a passion for delivering exceptional customer experiences, we invite you to explore this exciting opportunity.
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Customer Experience Manager
4 weeks ago
Kansas City, Missouri, United States Commerce Bank Full timeAbout Commerce BankWe're committed to creating an award-winning culture that values our people and the communities we serve.As a Lead Customer Support Specialist at Commerce Bank, you'll play a key role in driving excellence in customer service. Your primary responsibility will be to lead assigned projects to improve and/or implement new processes for...
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Customer Support Supervisor
7 days ago
Kansas City, Missouri, United States Conexon Full timeKey Responsibilities:Oversee the performance of Members Service Representatives (MSRs) and provide guidance and feedbackDevise ways to optimize procedures and keep staff motivatedMonitor and evaluate MSR performance, providing learning or coaching opportunities, and taking corrective action when necessaryEnsure adherence to policies for attendance,...
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Customer Experience Ambassador
3 weeks ago
Kansas City, Missouri, United States FASTSIGNS - Kansas City, MO Full timeOverviewFASTSIGNS of Kansas City is a dynamic and customer-focused business, known for providing exceptional service to the local community. We are seeking a skilled and experienced Customer Experience Ambassador to join our team.Compensation and BenefitsWe offer a competitive salary range of $13 to $20 per hour, depending on experience, along with paid...
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Customer Experience Lead
3 weeks ago
Kansas City, Missouri, United States Holiday Inn Express Kansas City Downtown Full timeJob Title: Customer Experience LeadSalary: $30,000 - $35,000 yearlyWe're looking for a skilled Customer Experience Lead to join our team at Holiday Inn Express Kansas City Downtown. As a key member of our front desk team, you will be responsible for delivering exceptional customer service, handling customer inquiries, and ensuring that every guest has a...
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Customer Experience Associate
4 weeks ago
Kansas City, Missouri, United States NI Features Full timeAre you a people person with a passion for delivering exceptional customer experiences? We're looking for enthusiastic and dedicated individuals to join our team in Kansas City. As a Customer Experience Associate, you'll be at the heart of our operations, ensuring every customer leaves with a smile and a great experience.About Our TeamWe're a dynamic and...
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Customer Experience Specialist
3 weeks ago
Kansas City, Missouri, United States Telle Tire and Auto Centers Full timeFulfilling Career as a Customer Experience SpecialistTelle Tire & Auto Centers is seeking a talented Customer Experience Specialist to join our team. In this role, you will play a vital part in creating positive interactions between our customers and our business, ensuring that every customer leaves feeling satisfied and valued.As a Customer Experience...
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Customer Experience Associate
5 days ago
Kansas City, Missouri, United States Michaels Stores Full timeJob DescriptionThis role is responsible for delivering a fast and friendly checkout experience, assisting customers in finding products, and maintaining store recovery standards.Customer Service: Provide excellent customer service, helping customers shop, locate products, and find solutions.Checkout Experience: Execute cash handling to standards, ensuring...
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Customer Experience Representative
7 days ago
Kansas City, Missouri, United States Staples Full time**Job Description:** At Staples, we believe that every customer interaction has the potential to make a lasting impact. As a Customer Experience Representative, you will be responsible for creating a welcoming environment for customers, responding to their needs, and ensuring a seamless shopping experience.**Key Responsibilities:*Respond to customer...
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Customer Experience Associate
2 days ago
Kansas City, Missouri, United States Vibrant Visions Full timeAbout This RoleThis is an exciting opportunity to join a dynamic team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer experiences through prompt and effective issue resolution, clear communication, and a professional demeanor.Key AccountabilitiesDeliver exceptional customer...
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Customer Experience Representative
5 days ago
Kansas City, Missouri, United States Surge KC Full timeLooking for a challenging and rewarding internship that will help you build a strong foundation in sales and marketing? Look no further than Surge KC's Sales and Marketing Intern program! As a Sales and Marketing Intern, you'll work closely with our experienced sales team to drive business growth and develop your skills in areas like prospecting, lead...
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Director of Customer Experience
3 weeks ago
Kansas City, Missouri, United States JARBO Employment Group Full timeDirector of Customer Experience Job DescriptionWe are seeking a talented Director of Customer Experience to lead our call center operations and drive exceptional customer experiences. With a strong background in sales leadership and a passion for process improvement, you will be responsible for managing a team of customer service representatives and...
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Customer Experience Specialist
6 days ago
Kansas City, Missouri, United States Anthropologie Full timeRetail Sales RepresentativeWe're seeking a skilled Retail Sales Representative to join our team at Anthropologie. As a Retail Sales Representative, you will be responsible for driving sales growth, providing exceptional customer experiences, and promoting our brand.Key Responsibilities:Sales Performance:Meet or exceed monthly sales targets, building strong...
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Customer Experience Specialist
5 days ago
Kansas City, Missouri, United States Scooter's Coffee Full timeAre you amazing? We want YOU!About UsScooter's Coffee is a leading coffee shop chain with a strong commitment to quality and customer satisfaction.With over 700 locations open nationwide, we offer a unique opportunity for individuals who are passionate about delivering exceptional customer experiences.Key ResponsibilitiesPouring high-quality beverages to...
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Customer Experience Director
3 weeks ago
Kansas City, Missouri, United States Conexon, LLC Full timeDigital Service Delivery ExpertConexon, LLC is looking for a skilled Call Center Manager to lead our technical support team. This pivotal role focuses on delivering exceptional customer support, managing technical service quality, and improving operational efficiencies.Key Responsibilities:Train and lead a team of technical support specialists, promoting a...
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Customer Experience Representative
2 days ago
Kansas City, Missouri, United States La-Z-Boy Full timeJob DescriptionThis position holds significant influence over the store's financial health, operational efficiency, and the overall customer experience and reputation in the community. The key responsibilities include:Achieve or surpass store and individual sales goals, annual operating benchmarks, and personal objectives.Consistently execute the La-Z-Boy...
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Customer Experience Specialist
3 weeks ago
Kansas City, Missouri, United States T-Mobile Full timeJob Summary: We're seeking a highly motivated Sales Associate to join our team at T-Mobile. In this role, you'll be responsible for helping customers find the right wireless solutions for their needs. This includes working with customers to understand their requirements and providing demonstrations of the latest technology.Your Key Responsibilities Will...
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Customer Experience Leader
4 days ago
Kansas City, Missouri, United States JARBO Full timeWe're seeking a strategic leader to elevate our customer service experience. As Customer Service Manager, you'll oversee the day-to-day operations of our call center, ensuring seamless interactions with our customers.Key Responsibilities:Operations Leadership: Manage the performance of our call center, driving results and improving efficiency.Team...
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Customer Experience Associate
4 weeks ago
Kansas City, Missouri, United States Summit Grill and Bar - Waldo Full timeAbout the RoleSummit Grill and Bar - Waldo is seeking an experienced customer service representative to join its team. The ideal candidate will be responsible for handling phone calls, greeting and seating guests in a friendly and efficient manner.Key Responsibilities:Respond to phone inquiries and provide timely assistance to customers.Ensure excellent...
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Customer Experience Ambassador
4 days ago
Kansas City, Missouri, United States Buffalo Wild Wings - Shoal Creek Full time**Welcome to Buffalo Wild Wings - Shoal Creek, Where Every Guest Matters**We are looking for a talented Customer Experience Ambassador to join our team. As a key member of our staff, you will play a vital role in ensuring that every guest has an exceptional experience from the moment they enter our restaurant.**Our Company Culture**Buffalo Wild Wings fuels...
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Customer Experience Representative
3 weeks ago
Kansas City, Missouri, United States The Normal Brand Full timeJoin Our TeamThe Normal Brand is seeking a skilled Sales Associate to join our Kansas City team. As a Sales Associate, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide personalized service and support to guestsDevelop relationships with customers to understand their needs and...