Insurance Services Coordinator

2 days ago


Greenville, North Carolina, United States State Farm Insurance Full time
Office Representative Job Description

At State Farm Insurance, we're seeking a skilled Office Representative to join our team. As an Office Representative, you'll play a vital role in providing exceptional customer service and ensuring the smooth operation of our office.

Key Responsibilities:
  • Assist customers with their insurance needs and provide personalized support
  • Process insurance policy changes and updates with accuracy and efficiency
  • Handle incoming and outgoing phone calls, responding to customer inquiries and resolving issues
  • Maintain accurate and organized customer files, ensuring seamless communication and record-keeping
  • Prepare and process insurance quotes and applications, collaborating with team members to achieve office goals
  • Promote and cross-sell insurance products and services, driving business growth and customer satisfaction
  • Assist with claims processing and follow-up, ensuring timely and effective resolution
  • Maintain a professional and friendly demeanor at all times, adhering to company policies and procedures
  • Stay updated on insurance industry trends and regulations, applying knowledge to improve customer service and office operations

We're looking for a motivated and detail-oriented individual who can thrive in a fast-paced office environment. If you're passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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