Customer Service Representative

4 weeks ago


Indianapolis, Indiana, United States IndyVet Emergency and Specialty Hospital Full time

About IndyVet Emergency and Specialty Hospital:

We are a leading AAHA and Cat Friendly hospital providing innovative and compassionate care to Indianapolis and its surrounding communities for over 25 years.

Our team collaborates to provide aid and comfort to pets and their families when unforeseen medical conditions arise. Our facility boasts human-grade MRI, CT, a blood banking program, an in-house laboratory, digital radiology, Ezyvet, and VetRadar.

We are seeking a Customer Service professional to join our team in a vital role in a lively ER/Specialty setting.

About the Role:

The ideal candidate has previous customer service experience in a healthcare setting. Experience in vet medicine is highly preferred. This person has a very established skillset and navigates all communication, including conflict, professionally and courteously.

Key Responsibilities:

  • Provide exceptional customer service to patients and their families
  • Support the staff in a creative and professional manner
  • Uphold our gold standard of patient care
  • Foster a culture of teamwork

What We Offer:

  • CE Allowance
  • Uniform Allowance - including SHOES
  • Paid Time Off
  • Paid Holidays
  • Employee Pet Discount
  • 401k
  • Medical/Dental/Vision
  • Disability Insurance
  • Life Insurance
  • Paid Licensing Fees

We invite you to join us in helping people by helping their pets.



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