Banking Associate

4 weeks ago


Joplin Missouri, United States Pinnacle Bank Bank of Colorado Full time
Job Summary

We are seeking a highly skilled and customer-focused Banking Associate to join our team at Pinnacle Bank / Bank of Colorado. As a key member of our banking team, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services.

Key Responsibilities:
  • Provide quality service by assisting customers accurately and efficiently, and developing long-term customer relationships.
  • Oversee the receiving and paying of money to bank customers, and ensure accurate record-keeping of deposits and withdrawals, negotiable instruments, and other bank transactions.
  • Perform a broad variety of customer service and sales activities, including assisting walk-in customers and telephone customers with account problems and questions.
  • Sell and open new accounts, close accounts, and advise customers on all bank services.
  • Perform operational duties as required, including vault operations, ordering and shipping cash, ATM settlement, research teller differences, and completing various reports.
  • Responsible for opening and closing individual and commercial deposit accounts, obtaining appropriate BSA information and business documents for account opening.
  • Strive to achieve sales goals by being a knowledgeable resource on products and services available to customers.
Requirements:
  • A minimum of 30 months of prior banking experience is generally expected.
  • Cash handling and customer contact experience preferred.
  • Full knowledge of personal and business banking products offered, taking a personal initiative to stay updated on any changes.
  • Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
  • Knowledge of general banking principles and banking regulations and a willingness to participate in educational opportunities.
Benefits:
  • 8 paid holidays
  • 17 PTO days each year for the first five years of employment
  • New employees will receive 12 hours of paid sick time upon their hire date
  • Health, dental, prescription drug card, vision, and voluntary life insurance plans
  • Health Savings Account with employer contributions
  • Flexible medical and dependent care spending plans
  • Parental Leave after one year of full-time employment
  • 401K plan after 3 months and start of next quarter with employer contributions and profit sharing
  • Free checking account and basic printed checks
  • Free safe deposit box
  • $15,000 group term life insurance
  • Long term disability insurance
  • Employee Assistance Program
  • Educational Assistance


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