Customer Service Supervisor Lead
6 days ago
Baycoast Bank is seeking a highly skilled and experienced Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that they provide exceptional service to our customers.
Key Responsibilities:
- Lead a team of customer service representatives and provide guidance and support to ensure they meet their performance goals.
- Develop and implement customer service strategies to improve customer satisfaction and loyalty.
- Monitor and analyze customer feedback and make recommendations for process improvements.
- Collaborate with other departments to ensure seamless customer service and resolve customer complaints.
- Stay up-to-date with industry trends and best practices in customer service and make recommendations for implementation.
Requirements:
- Minimum 1-2 years of experience in a customer service leadership role.
- Proven track record of improving customer satisfaction and loyalty.
- Excellent communication and leadership skills.
- Ability to analyze data and make recommendations for process improvements.
- Strong knowledge of customer service principles and practices.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a talented team of professionals.
How to Apply:
If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
-
Customer Service Supervisor Lead
3 weeks ago
Fall River, Massachusetts, United States Baycoast Bank Full timeJob Title: Customer Service Supervisor LeadBaycoast Bank is seeking a highly skilled and experienced Customer Service Supervisor Lead to join our team. As a key member of our branch operations team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring the smooth operation of our...
-
Customer Service Supervisor
4 weeks ago
Fall River, Massachusetts, United States Eckerd Corporation Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Supervisor to join our team at Eckerd Corporation. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, supervising store associates, and contributing to the overall success of our stores.Key...
-
Customer Service Representative
4 weeks ago
Fall River, Massachusetts, United States Hines Sudden Service Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Hines Sudden Service. As the face of our company, you will be responsible for providing exceptional service to our customers, ensuring a positive experience that keeps them coming back.Key Responsibilities:Customer Service:...
-
Lead Customer Service Representative
3 weeks ago
Fall River, Massachusetts, United States BayCoast Bank Full timeJob DescriptionJob Title: Lead Customer Service RepresentativeJob Summary:BayCoast Bank is seeking a highly skilled and experienced Lead Customer Service Representative to join our team. As a Lead Customer Service Representative, you will be responsible for providing exceptional customer service, supervising a team of customer service representatives, and...
-
Customer Service Ambassador
3 weeks ago
Fall River, Massachusetts, United States Hines Sudden Service Full timeAbout This RoleYou are the face of Hines Sudden Service, the first person our customers see when they walk in the door or pull up to the drive-thru window. You are the friendly voice that greets them, making a positive impression on their experience.Key ResponsibilitiesStep Change Thinker: Needs little guidance in solving problems, taking initiative to...
-
Barista and/or Shift Supervisor
3 weeks ago
Fall River, Massachusetts, United States Viridian Coffee Full timeJob SummaryWe are seeking a highly motivated and experienced Barista and/or Shift Supervisor to join our team at Viridian Coffee. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of baristas to ensure a high-quality customer experience.Key...
-
Front Desk Supervisor
2 days ago
Fall River, Massachusetts, United States Crunch Fitness Full timeCrunch Fitness Front Desk Supervisor Job DescriptionCrunch Fitness is seeking a highly motivated and customer-focused Front Desk Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our front desk and retail operations.Key Responsibilities:Supervise and manage front...
-
Customer Service Representative
1 week ago
Fall River, Massachusetts, United States Teleperformance Full timeTeleperformance **Job Summary** As a Customer Service Expert with Teleperformance, you will be responsible for handling customer inquiries and resolving their issues in a timely and professional manner. **Key Responsibilities** * Respond to customer inquiries and provide solutions to their problems * Troubleshoot equipment and system issues * Enter...
-
Patient Services Team Lead
3 weeks ago
Fall River, Massachusetts, United States Sonora Quest Full timeJob SummaryWe are seeking a highly skilled and experienced Patient Services Team Lead to join our team at Sonora Quest. As a key member of our clinical laboratory operations team, you will be responsible for leading and managing a team of phlebotomists and ancillary staff to ensure seamless patient care and laboratory operations.Key ResponsibilitiesLead and...
-
Customer Service Representative
4 weeks ago
Fall River, Massachusetts, United States Raw Seafoods Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Raw Seafoods. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesCustomer Service: Respond...
-
Customer Service Ambassador
3 weeks ago
Fall River, Massachusetts, United States John Willeford-District Office Full time{"Benefits": "At John Willeford-District Office, we offer a competitive compensation package, including a monthly base salary, commission, and bonus opportunities. Enjoy evenings off, a Monday-to-Friday schedule, and flexible hours. Our comprehensive training program will equip you with the skills and knowledge needed to succeed in this role. Additionally,...
-
Customer Service Representative
1 week ago
Fall River, Massachusetts, United States Matthew Bub - State Farm Agent Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As an Agent Team Member, you will play a key role in establishing and maintaining strong relationships with our customers, providing them with exceptional service and support.ResponsibilitiesEstablish and maintain customer...
-
Customer Service Representative
2 weeks ago
Fall River, Massachusetts, United States Camping World Full timeCamping World N.Black Canyon Hwy [Administrative Assistant / Secretary]Key Responsibilities:Coordinate front desk activities, including answering and directing incoming phone calls.Be the first point of contact for customers, providing a positive and welcoming experience.Greet and direct customers to the appropriate team member(s).Check in VIP appointments...
-
Customer Service Representative
2 days ago
Fall River, Massachusetts, United States U-Haul Full timeCustomer Service RepresentativeJoin U-Haul, a leading provider of moving and storage solutions, as a Customer Service Representative. In this role, you will be the face of our company, providing exceptional service to customers and ensuring their needs are met.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to...
-
Operations Supervisor Hauling
6 days ago
Fall River, Massachusetts, United States Republic Services Full timeAbout the RoleWe are seeking an experienced Operations Supervisor to join our team at Republic Services. As a key member of our operations team, you will be responsible for supervising the collections activities in one or more lines of business, including commercial, residential, roll-off, and container delivery and pick-up. Your primary focus will be on...
-
Operations Supervisor
6 days ago
Fall River, Massachusetts, United States Republic Services Full timeAbout the RoleWe are seeking an experienced Operations Supervisor to join our Hauling Operations team at Republic Services. As a key member of our team, you will be responsible for supervising the collections activities in one or more lines of business, including commercial, residential, roll-off, and container delivery and pick-up. Your primary focus will...
-
Clinical Supervisor
2 weeks ago
Fall River, Massachusetts, United States Northeast Family Services Full timeJob OverviewNortheast Family Services is a leading provider of mental health services, dedicated to delivering high-quality care to children, youth, and families. We are seeking an experienced and licensed clinician to fill the role of Clinical Supervisor, leading our growing Outpatient Telehealth team.This is a fully remote, telehealth opportunity that...
-
Customer Service Representative
3 weeks ago
Fall River, Massachusetts, United States Penray Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Penray. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and driving customer satisfaction.Key ResponsibilitiesProvide timely and effective responses to...
-
Customer Service Representative
4 weeks ago
Fall River, Massachusetts, United States Atlas Ventures Full timeAbout the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Atlas Ventures. As a key member of our customer support team, you will be responsible for providing exceptional customer service and resolving customer concerns in a timely and professional manner.Key ResponsibilitiesProvide personalized customer...
-
Customer Service Representative
4 weeks ago
Fall River, Massachusetts, United States Community Bank Full timeJob SummaryCommunity Bank is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our banking team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Provide quality customer service and a positive banking experience...