Automotive Service Manager

4 weeks ago


Concord, New Hampshire, United States Midas Full time

Job Summary:

We are seeking an experienced Automotive Service Manager to lead our service department and drive customer satisfaction. As a key member of our team, you will be responsible for managing and directing all service department activities, ensuring exceptional customer service, and promoting our services to customers.

Key Responsibilities:

  • Deliver exceptional customer service while listening and consulting customers
  • Oversee complete vehicle inspections and make comprehensive recommendations
  • Lead, manage, and train team members while maintaining our company's vision, purpose, and core values
  • Supervise up to ten employees and oversee technicians' inspections, diagnosing, and repairing of domestic, European, and Asian cars and light trucks
  • Maintain inventory counts and ensure overall cleanliness and organization of the facility

Requirements:

  • A minimum of 2 years of store or service manager experience
  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings, and holidays

Compensation:

$70,000.00 - $130,000.00 per year


Midas is a leading provider of automotive services, and we are committed to developing career paths and building relationships within our communities. As an Automotive Service Manager, you will have the opportunity to grow and develop expertise with our company.



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