Retail Operations Lead

2 weeks ago

SaintBrieuc, Bretagne, United States Lolli & Pops Full time
Job Overview

Location
Fair Oaks - Fairfax, VA

Employment Type
Part Time

Compensation
$13.00 Hourly

Position Summary

Lolli & Pops Retail Operations Lead

Joining our team will be a delightful experience

At Lolli & Pops, we view candy as more than just a treat; it embodies gratitude, love, and celebration. Our mission is to spread joy through our products and create an uplifting environment for both our team and customers. We pride ourselves on being a Company of Firsts, providing individuals with their initial employment opportunities, keys to their first store, and the chance to manage their own retail space.

As a part-time Retail Operations Lead, you will play a crucial role as a keyholder and a member of our leadership team. Our management team is composed of enthusiastic, adaptable individuals who are dedicated to fostering a positive experience for every guest who visits our store. Here are some of your daily responsibilities:
  • Drive store-level financial and operational performance by monitoring key performance indicators (KPIs) and taking necessary actions to meet targets.
  • Encourage your team to engage with guests, offer samples, and share product knowledge.
  • Enhance team performance through product education, coaching in sales techniques, and leading by example.
  • Assist in training, developing, and motivating team members.
  • Support the Store Manager with administrative tasks, inventory management, and ordering.
  • Maintain visual merchandising standards and ensure the store is clean and inviting.
  • Enforce policies, procedures, and operational directives consistently among team members.
  • Act as an ambassador for Lolli & Pops both inside and outside the store.
  • Ability to lift up to 25 pounds.
While there is no single formula for a successful Retail Operations Lead, we recognize the following qualities and experiences as vital for our top management teams:
  • Outstanding interpersonal skills: You thrive on working with people, both customers and your team.
  • A commitment to quality: You understand that strong organization leads to an efficient team.
  • A proactive approach: You can lift and move medium to large items up to 75 lbs. safely and are willing to tackle any task.
  • A willingness to learn: You see potential in yourself and enjoy personal growth.
  • An eye for detail: You know that small things, like cleanliness and attention to detail, can make a significant impact.
  • A problem-solving mindset: You enjoy identifying issues and finding solutions.
  • The ability to multitask: You can prioritize and manage various tasks effectively.
  • A positive and playful attitude: You are an optimist who embraces joy in the workplace.
  • Flexible availability: You are willing to work during peak times and adjust your schedule to meet business needs.
Our Company Values

Guest-Centric: Our guests are at the core of everything we do.

Collaborative: We are a joyful mix of unique individuals working together.

Agile: We are adaptable and open to change to achieve excellence.

Authentic: We value honesty and provide heartfelt feedback.

Continuous Improvement: We are driven to enhance our operations consistently.

We look forward to welcoming you

Lolli & Pops is an equal opportunity employer and values diversity in our workforce. We do not discriminate based on race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. We are committed to providing reasonable accommodations to applicants with physical and mental disabilities and will consider all qualified applicants with criminal histories in accordance with applicable law.

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