Customer Support Engineer Leader
6 days ago
Lovfreedom Solution is an AI startup based in San Francisco, focused on AI Assistants. Our team of 6 people has secured $10 million in funding and is poised for growth. As a key member of our engineering team, you will play a vital role in shaping our technical direction and delivering exceptional customer experiences.
Key Skills and Qualifications:
* 2+ years of experience as a Customer Engineer/Solutions Engineer/Deployed Engineer at an enterprise-facing software company OR 2+ years of experience in DevOps/software engineering and an interest in shifting to a more customer-facing role* Experience with Docker/Kubernetes, cloud technologies (AWS, GCP, Azure), and on-prem/cloud deployments* Previously owned the deployment pipeline for a cloud-hosted, managed product - or helped a customer deploy a product* Excellent communication skills - comfortable meeting and assisting customers daily* Flexible approach to working hours - up to 60+ hours per week* Hands-on coding ability preferred (Python, Typescript, React)
Benefits:
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