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Customer Service Representative for Financial Aid and Scholarship Office

2 months ago

Ogden, Utah, United States Weber State University Full time

Job Summary:

Weber State University is seeking a highly skilled and patient individual to join our Financial Aid and Scholarship Office as a Phone Technician. As a key member of our team, you will be responsible for providing exceptional customer service and support to our students, parents, and staff.

Key Responsibilities:

  • Answering phone calls and responding to inquiries in a timely and professional manner
  • Providing accurate and helpful information to students, parents, and staff regarding financial aid and scholarship opportunities
  • Assisting with resolving issues and concerns related to financial aid and scholarship processing
  • Collaborating with other team members to ensure seamless communication and support

Requirements:

  • Excellent customer service skills and a patient demeanor
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong communication and interpersonal skills
  • Basic computer skills and proficiency in software applications

What We Offer:

Weber State University offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.