Clinical Program Coordinator

5 days ago


New York, New York, United States Calibrate Full time
About the Role

As a Clinical Program Coordinator at Calibrate, you will play a critical role in delivering our intensive lifestyle intervention program. Your primary responsibilities will include outreach and support for members, clinical program coordination, and confirmation of clinical appropriateness for clinical care pathways. You will also introduce our method to members and set program plans with them.

In addition to providing exceptional patient care, you will have the opportunity to provide feedback on how we can continue to improve our program to help patients achieve and maintain their metabolic health and weight loss goals. This is a part-time, hourly role with a rate of $50.00 per hour. Benefits are not included.

Key Responsibilities

• Provide a world-class level of patient experience and clinical care
• Utilize and support a detailed clinical treatment paradigm developed and updated by the Calibrate team
• Provide care management for patients who need additional clinical support throughout the program
• Serve as a program ambassador to address clinical and programmatic questions for patients at all stages of their Calibrate journey
• Engage cross-functionally with physicians, nurse practitioners, and support teams to coordinate care for patients

Requirements

• Bachelor of Science Degree in Nursing (BSN) graduate of an accredited school of nursing
• Current state license(s) in the state(s) practicing
• At least three years of direct clinical experience required, leadership experience preferred
• At least one year of health tech experience required
• At least two licenses required, one of which must be from the following list: Compact or, OR, IL, CT, HI, AK, CA
• Primary/preventative care, acute care, or emergency medicine experience required
• Demonstrated excellent written/verbal communication skills and virtual "bedside" manner
• Excellent communicator & critical thinker, with a customer service mentality
• Experience with project management, and strong organizational and time management skills
• Creative problem-solving skills that can be leveraged to empower others and drive member outcomes
• Self starter, solutions-oriented mentality
• Adaptable and flexible, but always puts the patient first
• Excellent at forging successful and respectful relationships with the entire team
• Quick learner, comfortable using a variety of applications and software
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