Hotel Experience Coordinator

3 days ago


Colorado Springs, Colorado, United States Embassy Suites by Hilton Colorado Springs Full time
Job Overview

We are seeking a highly skilled Lobby Attendant to join our team at Embassy Suites by Hilton Colorado Springs. As a key member of our hotel staff, you will be responsible for ensuring the cleanliness and comfort of our public areas, including hallways, meeting rooms, and lobbies.

Responsibilities
  • Maintain a clean and organized environment in guest rooms, corridors, and other work areas.
  • Deliver requested supplies, such as rollaway beds, cribs, and blankets, to guest rooms in a timely manner.
  • Perform trash collection and linen restocking duties on assigned floors.
  • Provide exceptional customer service by anticipating and responding quickly to visitors' needs.
Requirements
  • Excellent cleaning techniques and product knowledge.
  • Prior experience in customer-facing roles with a strong focus on guest satisfaction.
  • Strong work ethic, organizational skills, and effective communication abilities.
  • At least one year of experience in housekeeping or a similar role in the hospitality industry.
  • High school diploma or equivalent required.


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