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Produce Department Training Specialist

2 months ago

Providence, Rhode Island, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled and experienced Produce Department Team Trainer to join our team at Whole Foods Market. As a key member of our produce department, you will be responsible for delivering high-quality training to our team members, ensuring they have the skills and knowledge needed to provide exceptional customer service and drive sales.

Key Responsibilities
  • Training and Development: Design and deliver comprehensive training programs for produce team members, focusing on customer service, product knowledge, and operational procedures.
  • Team Leadership: Collaborate with team leaders and store trainers to schedule new member training and ensure timely completion of new member connections.
  • Operational Support: Facilitate team-specific operational training, including operational learning pathways and team-specific program rollouts.
  • Customer Service: Train team members on customer service standards and provide timely feedback to ensure exceptional customer experiences.
  • Product Knowledge: Train team members on new products, their differentiation, sales tactics, and department placement.
  • Equipment Maintenance: Ensure proper care, use, and maintenance of all team equipment and PPE.
  • Record Keeping: Organize, track, report, and maintain accurate training records using Whole Foods Market's learning systems.
Requirements
  • Experience: 6 months of Whole Foods Market experience or equivalent retail training experience.
  • Physical Requirements: Ability to lift 50 pounds, stand/walk 6-8 hours in an 8-hour workday, and work in a fast-paced environment.
  • Skills: Strong communication and leadership skills, ability to work as part of a team, and passion for high-quality foods and the mission of Whole Foods Market.
What We Offer

As a Produce Department Team Trainer at Whole Foods Market, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer competitive compensation and benefits, as well as opportunities for career growth and professional development.