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Pre Services Coordinator

2 months ago

Goodyear, Arizona, United States Arizona Oncology Associates Full time

About Us

Arizona Oncology Associates is a leading healthcare provider dedicated to delivering high-quality cancer care in America. Our mission is to increase access to and advance the delivery of cancer care, with a focus on patient-centered care and exceptional patient experiences.

Responsibilities

  • Provide exceptional patient experience by answering incoming calls, assessing patient needs, and coordinating medical forms for completion prior to first visit.
  • Coordinate patient scheduling, verify insurance eligibility, and ensure pre-authorizations are completed prior to patient visit.
  • Provide patients with necessary appointment details, including time, location, and instructions.
  • Record call statistics, maintain and update physician schedules, and work with triage nurses to accommodate scheduling requests.
  • Schedule new patient appointments with appropriate provider.

Qualifications

  • High school diploma or equivalent required.
  • Minimum three (3) years medical experience as a receptionist or other front office administrative position.
  • Proficiency with computer systems and Microsoft (Outlook, Word, and Excel) required.

What We Offer

  • Competitive pay and comprehensive benefit package.
  • Opportunity to make a difference in someone's life by providing exceptional patient care.
  • Collaborative and supportive work environment.