Office Service Representative I

7 days ago


O'Fallon, Missouri, United States Canon USA & Affiliates Full time
Job Summary

As an Office Service Representative I, you will be responsible for providing exceptional customer service and administrative support to our clients. This role involves handling mail, packages, and interoffice correspondence, as well as performing various administrative tasks such as copying, faxing, and scanning.

Key Responsibilities

* Provide customer service to clients and internal stakeholders, ensuring total satisfaction through proactive problem identification and resolution
* Receive, sort, and deliver mail and packages according to assigned floors and time frames
* Prepare and dispatch outgoing mail and packages, adhering to postal regulations
* Maintain accurate logs and records of incoming and outgoing items
* Perform various administrative tasks, including copying, faxing, and scanning
* Maintain a clean and organized workspace, including the supply area and convenience copiers

Requirements

* High school diploma or equivalent
* 0-1 year experience in a mailroom or professional office environment
* Basic computer skills and knowledge of shipping procedures
* Excellent customer service and communication skills
* Ability to work overtime and meet deadlines

What We Offer

* Competitive pay and benefits
* Comprehensive training and development programs
* A positive work environment and opportunities for advancement

Work Environment

* Regularly lift and carry up to 20 lbs. and move over 50 lbs.
* Frequent use of hand and foot controls
* May occasionally need to climb stairs

Why Work with Us

* We offer a competitive salary and benefits package
* Our comprehensive training programs will help you develop new skills and advance in your career
* Our positive work environment is dedicated to creating a great experience for our employees and clients

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